Delivery

Shipping

Parcel Post

All of our orders are shipped from Perth, Australia via Australia Post's eparcel post service for a flat rate of $9.95, & for orders over $150 it is completely free* within Australia. This service offers proof of postage & parcel tracking. Shipping is offered Australia wide. Orders placed prior to 1pm AEST / 11am AWST Monday to Friday will be shipped same day wherever possible. For extra peace of mind we offer a signature on delivery option for $11.95 flat rate. 

Delivery is made in 2-8 business days from postage, however please allow additional delivery time to Tasmania, Northern Territory, Far North Queensland & remote areas or at times of public holidays. Please refer to Australia Post for further details on Parcel Post shipping to your region. http://auspost.com.au/parcels-mail/delivery-areas.html

Estimated shipping timeframes by standard post:

Canberra 5-6 business days
Sydney 5-6 business days
Melbourne 5-6 business days
Brisbane 5-6 business days
Adelaide 3-4 business days
Hobart 5-6 business days
Perth  2 business days

Express Post

We understand that some things just get left to the last minute! We offer fast shipping via Australia Post's Express Post service for a flat rate of $15.95. This service is shipped from Perth CBD & takes approximately 1-3 business days depending on your location (orders must be placed prior to 1pm AEST / 11am AWST for same day shipping). Please allow extra time outside of major city CBD postcodes as Australia Post's next day guarantee may not apply. Proof of postage & parcel tracking is included in this service. Please refer to Australia Post for further details on Express Post shipping to your region from Perth CBD. http://auspost.com.au/parcels-mail/delivery-areas.html

Next business day delivery is guaranteed from Perth CBD to these postcodes:

Canberra CBD 2600-2601
Sydney CBD 1000-1299; 2000-2009
Melbourne CBD 3000-3010; 8000-8010
Brisbane CBD 4000-4004
Adelaide CBD 5000-5005; 5800-5879
Hobart CBD 7000-7003
Launceston 7250

Perth 6000-6214; 6800-6999 

International Post

We ship worldwide from Perth, Australia using Australia Post. Orders are shipped same day wherever possible & delivery is made in approximately 3-21 days (please allow additional delivery time to remote areas). Parcel tracking numbers will be issued with your shipping confirmation email when available & a signature on delivery may be required. Please note Ruby Rabbit cannot be responsible for any international custom and duty fees, taxes, or brokerage fees assessed by the carrier. These fees are in addition to, and not included in, the cost of shipping. For oversized or heavy items additional shipping rates will apply & you will be contacted with a quote. Please note that shipping delays & customs clearance periods are out of Ruby Rabbit Partyware's control - please order with ample time prior to your celebration.

Shipping rates are:

New Zealand     $15.95 (Includes proof of postage, tracking & signature on delivery by Express Courier International 2-4 business days for parcels under 2kg)

Worldwide (small parcel)     $18.95 (Includes proof of postage & signature on delivery by Registered Post or with tracking by Pack & Track 3-14 business days for parcels under 500g)

Worldwide (medium parcel)     $29.95 (Includes proof of postage & signature on delivery by Registered Post or with tracking by Pack & Track 3-14 business days for parcels 500g - 1kg)

Worldwide (large parcel)    $45.95 (Includes proof of postage & signature on delivery by Registered Post or with tracking by Pack & Track 3-14 business days for parcels 1kg - 2kg)

Worldwide (extra large parcel)     $70.00 (Includes proof of postage, tracking & signature on delivery by Express Courier International 3-4 business days for parcels over 2kg)

Should you select the incorrect shipping option at checkout we will contact you prior to shipping.

Local Pickup

Local pickup is available by appointment from West Leederville 6007 in Perth, WA, Australia. Please leave a note at the checkout of your preferred pickup day & time. We will then contact you to make arrangements. This service is for collection of orders completed online and note that as Ruby Rabbit Partyware is not a bricks & mortar store browsing is not available.

Packaging

We take care in packing your pretty party orders into suitable sized boxes & packaging. Occasionally we will use recycled boxes.

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